Policy

Privacy & Policy

At MethodGate, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services. We believe in being transparent, so please take a moment to understand how we handle your data.

1. Introduction and Definitions:

MethodGate (hereinafter referred to as "MethodGate") is concerned with protecting the privacy of any personal information that you may choose to provide to us (“Personal Information”). MethodGate will attempt to ensure that the use of your Personal Information is compliant with applicable data protection regulations, including but not limited to the General Data Protection Regulation (EU) 2016/679 (“GDPR”) where applicable. Accordingly, MethodGate issues this policy to inform you of our use of your Personal Information.

MethodGate is committed to providing a safe, responsible, and secure environment.

This Privacy Policy sets out the way in which MethodGate ("we" or "us") collects and processes Personal Information, as well as the steps we take to protect such information.

By utilizing our Services, you acknowledge that you have read, and agree to, the terms of this Privacy Policy and that you consent to our use of your Personal Information for the purposes set out in paragraph 3 of this Privacy Policy. If you do not wish to provide your Personal Information on the basis set out in this Privacy Policy, you should not enter the relevant information on the Website or provide your Personal Information to us otherwise. However, if you do not provide your Personal Information, you may not be able to use all of the Services we offer.

Capitalized terms not defined in this Privacy Policy shall be as defined in our Terms & Conditions.

This website, methodgate.com is operated by MethodGate. MethodGate is registered as an Exempt Dealer in Israel, with registration number \[Your Company Registration Number].

“You” means the user who is using MethodGate's services. “Personal Data” means information that specifically identifies an individual or that is linked to information that identifies a specific individual. “Visitor” means an individual other than a user, who uses the public area of our Website, but has no direct access to the restricted areas of our Services.

2. Principle:

This policy is based on the following data protection principles:

  • The processing of personal data shall take place in a lawful, fair, and transparent way;
  • The collecting of personal data shall only be performed for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
  • The collecting of personal data shall be adequate, relevant, and limited to what is necessary in relation to the purpose for which they are processed;
  • The personal data shall be accurate and, where necessary, kept up to date; every reasonable step shall be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
  • Personal data shall be kept in a form which permits identification of the data subject for no longer than it is necessary for the purpose for which the personal data are processed;
  • All personal data shall be kept confidential and stored in a manner that ensures appropriate security;
  • Personal data shall not be shared with third parties except when necessary in order for them to provide services upon agreement;
  • Data subjects shall have the right to request access to and rectification or erasure of personal data, or restriction of processing, or to object to processing as well as the right of data portability.

3. The Information We Collect:

As part of providing you with the Services, we collect your Personal Information when you interact with our Website, request our Services, or register an account (if applicable). "Personal Information" means any information from which you can be personally identified.

(a) We may collect, store, and use information about your computer, mobile device, or other item of hardware through which you access the Website and your visits to and use of the Website (including without limitation your IP address, geographical location, browser/platform type and version, Internet Service Provider, operating system, referral source/exit pages, length of visit, page views, website navigation, and search terms that you use).

(b) You may be given opportunities to provide us with other information from time to time (e.g., through surveys or feedback forms).

(c) If you choose to contact us through any contact form provided on the Website, by email, or by telephone, we may ask you to provide some or all of the following information:

  • (i) Your name;
  • (ii) Your email address;
  • (iii) Your phone number;
  • (iv) Details of your business or inquiry;
  • (v) Any other information you choose to provide.

Not all the personal information we hold about you will always come directly from you. We may also collect information from third parties such as analytics providers and publicly available sources to help us understand our audience and improve our Services.

4. How We Will Use Your Personal Information:

We will process your Personal Information in accordance with applicable data protection regulations and to provide you with our Services effectively. We will process your Personal Information for the following purposes:

(a) To provide our Services to you and fulfill our contractual obligations.

(b) To respond to your inquiries and provide customer support.

(c) To manage and administer our Website and Services.

(d) To personalize your experience on our Website.

(e) To send you relevant information about our Services, updates, and promotional communications (where you have opted in to receive such communications).

(f) To notify you of changes we have made or plan to make to our Website and/or Services.

(g) To improve our Website and Services based on user feedback and analytics.

(h) To comply with legal and regulatory requirements.

(i) For other purposes that we disclose to you at the time of collection or with your consent.

If at any time you wish us to stop processing your Personal Information for marketing purposes, you can opt-out by contacting us at privacy@methodgate.com or by following the unsubscribe instructions in our marketing communications.

To ensure a good quality of service, we may monitor any communication you have with us whether in writing or by electronic mail (“recordings”) or any inbound and outbound calls done by any member of MethodGate. Any recordings remain the property of MethodGate and will be used only for the purposes listed above.

In the event that the purposes for processing change, then we will notify you as soon as practicable and seek any additional consent that may be required.

5. Disclosing Your Personal Information:

Except as described in this Policy, we will not intentionally disclose the Personal Data that we collect or store on our Services to third parties without your prior explicit consent. We may disclose information to third parties in the following circumstances:

  • To our trusted service providers who assist us in operating our Website, providing our Services, conducting our business, or servicing you (e.g., hosting providers, analytics providers, email marketing services). These third parties are contractually obligated to protect your Personal Information and use it only for the purposes for which we disclose it to them.
  • To comply with any applicable law, regulation, legal process, or governmental request.
  • To enforce our Terms and Conditions or other agreements.
  • To protect the rights, property, or safety of MethodGate, our users, or others.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case your Personal Information may be transferred to the acquiring entity.
  • With your consent.

We will use all reasonable endeavors to ensure that any companies to whom we disclose your Personal Information are compliant with applicable data protection regulations regarding its use and storage of your personal information.

6. Data Subject Rights:

We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. Your principal rights under applicable data protection regulations may include the following:

a. The right to be informed about the collection and use of your personal data.

b. The right to access the personal data we hold about you.

c. The right to request that the personal data we are holding about you be updated or corrected.

d. The right to request the erasure of the personal data we hold about you ("the right to be forgotten").

e. The right to request that we restrict our processing of your personal data.

f. The right to object to our processing of your personal data.

g. The right to data portability (to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller).

h. The right to withdraw your consent to our processing of your personal data (where we are relying on your consent).

i. The right to lodge a complaint with a supervisory authority.

If you wish to exercise any of these rights, please contact us by sending an email to privacy@methodgate.com. We will acknowledge your request within a reasonable timeframe and handle it promptly in accordance with applicable law. We may require you to verify your identity before processing your request.

We will retain your information for as long as necessary to provide you with our Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some or all of the features and functionality of the Service.

At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law.

In accordance with Applicable Law, we reserve the right to withhold personal data if disclosing it would adversely affect the rights and freedoms of others. Moreover, we reserve the right to charge a reasonable fee for complying with such requests if they are deemed manifestly unfounded or excessive.

7. Contacting Us:

For any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MethodGate

Email address: privacy@methodgate.com

If at any time you believe that we have not adhered to this Privacy Policy, please contact us at privacy@methodgate.com and we will seek to promptly determine and correct the problem. You also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

8. Advertising and Use of Cookies:

We collect browser and cookie information when you first navigate to our Website. We use cookies to enhance your user experience and for website functionality. Certain cookies may allow you to navigate our Website without re-entering your information.

For more information on the use of cookies, how you can control their use, and information relating to our internet-based and mobile advertising, please refer to our Cookie Policy for more detail. Our Cookie Policy can be found at \[Link to Your Cookie Policy, if you have one].

Cookies are text files stored, either on a temporary or persistent basis on the hard drive of your computer. Cookies are used for authenticating, session tracking, and maintaining specific information about the use and users of the Website (including user site preferences). We may also use third-party cookies, such as those provided by Google Analytics, to analyze website traffic and usage patterns. The data collected by these cookies is often aggregated and anonymized.

You can manage your cookie preferences through your browser settings. You can delete existing cookies and configure your browser to block new cookies. Please note that blocking cookies may impact your ability to use the full functionality of our Website. For more information about cookies, please visit: www.allaboutcookies.org.

By using our Website, you consent to our use of cookies in accordance with this Privacy Policy and our Cookie Policy (if applicable).

9. Minors and Children’s Privacy:

Protecting the privacy of minors is especially important. Our Services are not directed to children under the age of \[Specify Age, e.g., 16 or 18], and we do not knowingly collect Personal Data from children below this age. If we learn that Personal Data has been collected from a child under the specified age without verifiable parental consent, we will take appropriate steps to delete this information. If you are a parent or guardian and discover that your child has provided us with Personal Data, please contact us at privacy@methodgate.com and request that we delete their Personal Data from our systems.

10. Security:

We take appropriate security measures to protect against loss, misuse, and unauthorized access, alteration, disclosure, or destruction of your information. MethodGate has implemented technical and organizational measures designed to ensure the ongoing confidentiality, integrity, availability, and resilience of systems and services processing personal information, and will restore the availability and access to information in a timely manner in the event of a physical or technical incident.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. If you believe your Personal Data has been compromised, please contact privacy@methodgate.com.

If we learn of a security systems breach, we will inform you of the occurrence of the breach in accordance with applicable law.

11. Data Retention and International Transfers:

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) if our service providers or we have operations in those regions. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including implementing appropriate safeguards for international data transfers.

All information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

We may use Secure Sockets Layer (SSL) software or other encryption technologies to protect the transmission of sensitive information. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

12. Data Protection Officer:

MethodGate has appointed a Data Protection Officer (“DPO”) who is responsible for matters relating to privacy and data protection. MethodGate's DPO can be reached at: privacy@methodgate.com.

13. Changes to this Privacy Policy:

Please note that this Privacy Policy may change from time to time. If we make significant changes to this Privacy Policy, we will provide notice on our Website or by other means, such as email, as required by applicable law. We will also update the "Last Updated" date at the beginning of this Privacy Policy. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

Last Updated: [Date of Last Update]

Important Notes:

  • [Company Registration Number], privacy@methodgate.com,
  • Legal Review: This is a draft. It is crucial to have this document reviewed and approved by a legal professional to ensure it complies with all applicable data protection laws and regulations, including GDPR and any local laws relevant to your operations and target audience.
  • Cookie Policy: If you use cookies extensively, create a separate Cookie Policy for detailed information.
  • International Transfers: If you transfer data internationally, ensure you have appropriate safeguards in place and document them in this policy.
  • Specific Services: Tailor the "How We Use Your Personal Information" and "Disclosing Your Personal Information" sections to the specific services MethodGate offers and how you handle user data for each.
  • Supervisory Authority: Include information about the relevant data protection supervisory authority in your jurisdiction where users can lodge complaints.
  • Accessibility: Ensure your Privacy Policy is easily accessible on your website.

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